Privacy Policy

1. Introduction

Walnut Leather ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Details: Name, shipping address, billing address, email address, and telephone number.
• Payment Information: Payment details are securely processed by authorized third-party gateways (including PayPal and credit card processors). We do not store sensitive payment credentials or credit card numbers on our servers.
• Order Data: Details about products purchased, order history, transaction records, and communication logs.
• Technical & Usage Data: IP address, browser type, operating system, browsing actions, and device identifiers collected automatically via cookies.

3. How We Use Your Information

We use your personal data to:

• Process and deliver order purchases, send shipping notifications, and manage returns.
• Process payments securely through PayPal and trusted credit card payment processing partners.
• Provide customer support and respond to your inquiries efficiently.
• Send order confirmation emails, invoice details, and promotional communications (if opted in).
• Detect and prevent fraud, security breaches, and unauthorized transactions.

4. Payment Processing & Third-Party Services

When you complete a purchase using PayPal or credit card processing partners, your billing information is transmitted directly to PayPal under encrypted SSL technology (256-bit). PayPal handles your payment information according to their own global privacy and data protection standards.

5. Data Sharing & Security

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers (logistics partners, payment gateways, web hosting services) strictly necessary to fulfill your orders and operate our business. We implement robust administrative, technical, and physical security measures to safeguard your personal data.

6. Your Data Protection Rights

Depending on your jurisdiction, you have the right to access, update, correct, or request deletion of your personal data held by us. You can exercise these rights by contacting us at info@walnutleather.com.